Terms & Conditions

Orders on BarqMart can only be placed through our app. By placing an order, you agree to the following:

Correct Info: Please provide an accurate name, phone number, and delivery address. We’re not responsible for delays or failed deliveries due to incorrect details.
Delivery Time: We deliver within 25–30 minutes in Karachi. This is a target, not a guarantee — traffic, weather, or high order volume may occasionally cause delays.
Payment: For Cash on Delivery, please have the full amount ready, including delivery charges. We also accept JazzCash and Easypaisa.
Check at Delivery: Please inspect your order when it arrives. Report any missing, wrong, or damaged item to the rider immediately.
Returns & Refunds: We accept returns or refunds only if the product is damaged or defective, reported at the time of delivery or within 24 hours. Once approved, refunds/replacements are processed the same day.
Availability: If an item is out of stock, we’ll offer a replacement or remove it from your order.
Customer Availability: Please be available to receive your order. Re-delivery may involve an extra charge.
Cancellations: Orders can’t be cancelled once dispatched. Before dispatch, cancellation requests will be considered.
Fair Use: Fake or fraudulent orders may lead to restricted access to future orders.
Respect: Please treat our delivery riders and staff with respect. Abusive behavior won’t be tolerated.
Our Right: We may refuse, cancel, or pause an order for suspected fraud, incorrect details, or valid operational reasons.

Important: Please check your order before accepting delivery — complaints after acceptance are handled per the terms above.

Governed by the laws of Pakistan. Questions? Contact us at support@barqmart.com / 0000000.